1. Introduction

Welcome to EASYBOOKS.IN. We provide outsourced bookkeeping, accounting, payroll, and CPA support services to clients internationally from our base in India. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our services, you consent to the data practices described in this Privacy Policy. If you do not agree with the data practices described, you should not use our services.

2. Information We Collect

We may collect the following types of information:

Personal Information

• Name, email address, phone number, and other contact details
• Business information including company details and financial data
• Login credentials for our client portal
• Payment information (processed through secure third-party payment gateways)

Client Data

• Accounting records and financial statements
• Payroll information and employee data
• Tax information and related documents

Usage Data

• IP address, browser type, and device information
• Pages visited, time spent on site, and navigation patterns
• Information collected through cookies and similar technologies

3. How We Collect Information

We collect information in the following ways:

• Directly from you: When you fill out forms on our website, communicate with us via email or phone, or use our services
• Automatically: Through cookies and similar technologies when you interact with our website
• From third parties: Such as business partners, subcontractors, and analytics providers

4. How We Use Your Information

We may use your information for the following purposes:

• To provide and maintain our bookkeeping, accounting, payroll, and CPA services
• To process your transactions and manage your accounts
• To communicate with you about our services, updates, and promotional offers
• To improve our website, services, and customer experience
• To comply with legal obligations and regulatory requirements
• To protect our rights, property, or safety, and that of our clients or others

5. Data Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers

We may share your information with third-party vendors who provide services on our behalf, such as:

• Payment processing
• Cloud storage and data management
• Customer relationship management (CRM) systems
• Marketing and analytics services

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

We do not sell your personal information to third parties.

6. International Data Transfers

As we are based in India and serve international clients, your information may be transferred to, stored, and processed in India or other countries outside your country of residence. We ensure that appropriate safeguards are in place to protect your information, including:

• Implementing standard contractual clauses approved by relevant authorities
• Verifying that recipients provide adequate protection for personal data
• Complying with applicable data protection laws, including GDPR for EU clients

7. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of sensitive data in transit and at rest
• Secure servers with restricted access
• Regular security assessments and audits
• Employee training on data protection practices
• Access controls and authentication mechanisms

While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or electronic storage is 100% secure.

8. Data Retention

We will retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Our general retention periods are:

• Client financial data: 7 years after the end of our engagement
• Marketing information: Until you unsubscribe or request deletion
• Website usage data: 2 years from collection

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. The technologies we use may include:

• Essential cookies: Required for the operation of our website
• Analytical/performance cookies: Allow us to recognize and count visitors and see how they navigate our website
• Functionality cookies: Used to recognize you when you return to our website
• Targeting cookies: Record your visit to our website, pages visited, and links followed

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

10. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: The right to request copies of your personal information
• Rectification: The right to request correction of inaccurate information
• Erasure: The right to request deletion of your personal information
• Restriction: The right to request the restriction of processing of your personal information
• Data portability: The right to request the transfer of your data to another organization
• Objection: The right to object to processing of your personal information
• Withdraw consent: The right to withdraw consent where we rely on consent to process your personal information

To exercise any of these rights, please contact us using the details provided in the "Contact Information" section.

11. Third-Party Links

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

12. Children's Privacy

Our services are not intended for use by children under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If you become aware that a child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

14. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: